I start this week with both good news and bad. The good news
is that the mortgage market is really buoyant with business volumes running
high. The bad news is that this is causing a number of lenders major servicing
problems as they do not have the staff to handle application numbers. This was
evidenced last week in an announcement from Cambridge Building Society who
advised they would only accept business from their local community for the
foreseeable future. Another, Buckinghamshire based Building Society has closed
the doors to new business for one month whilst they catch up on their current
pipeline. We are aware of other bank lending institutions who are anything up
to 14 days behind but who will not go public to the frustration of those
customers and their intermediaries looking to work closely with them. So here
is a plea to all lenders asking them to come clean with their current position.
There is no shame in being open about it and letting us all know what the real
delays are helps everyone manage expectations! That said, there is more good
news than bad and there are lenders still actively seeking business. We were
visited last week by the CEO of one Building Society who asked if we would be
able to introduce £10 million of new business during the remainder of the
financial year. Their products are good and rates are quite competitive too.
More good news with a new lender hitting the mortgage market
today, the first true new entrant for some time! Magellan offers a new service
designed for borrowers who have experienced a one-off life event which has
resulted in an adverse credit record. Providing applicants can explain and
document the reasons for their financial difficulties and can demonstrate they
have had a clean credit history for the last 12 months, Magellan Homeloans will
consider their application. This fills a gap in the mortgage market and will, I
expect, attract a deal of interest. Their products are only available through a
limited number of distributors and AToM are pleased to be numbered amongst
them. Finally, it seems that house prices are continuing to rise, particularly in the South east corner of UK. If you are thinking of moving it is probably a very good time to look.
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