I guess that one thing we all agree on, like it or not, is
the ever increasing reliance upon non verbal communication. It is surprising just how much we rely on
email, Twitter, Facebook and a growing
myriad of similar links to deal with almost everything we do these days. Even
to the point of trusting people we never meet, including banks, solicitors,
shops, trading platforms and, dare I say it, future life partners too!
More often than not, this leap of faith will prove to be
successful and I am an aficionado. Yet papers remain full of stories about
customers who have received something they did not order, or maybe where they
are left to wonder how they got it so wrong ending up with items of the wrong
shape or size, possibly including the life partners too!
So how is this relevant to the mortgage sector? Simply that the mortgage still remains the
largest financial transaction that a person will normally make during their
lifetime. Some will enter the mortgage
market several times during their working life, often in increasing amounts,
and it is this that I find intriguing when electronic information transfer is
used to manage such life changing business.
My message is not that there is any particular reason not to
transact electronically. More that when
the matter is complex in nature and crucial to financial comfort and sanity,
then surely it makes sense to talk to someone who knows the innermost workings
and product criteria and who can provide you with the degree of comfort you
need before you start parting with money. In the case of a mortgage, this may
include a mix of application, valuation and legal fees and this is just to get
you started!
Thinking further, you will have agent’s fees if selling and
removal expenses, and if buying, stamp duty, disbursement charges, utility
connection charges and more..
These can most, if not all, be conducted online but all are
good reasons to talk to someone along the way to help pull the strings
together. And yes, there may sometimes
be a fee to pay for this but you may find it all worthwhile!