"bedside manner" counts, even from Brokers!

Mixed messages from lenders this week! One major high street lender is apparently 10% below its projected business target. This is great news as, shortly, we should see some highly competitive rates launched to attract new business, as we move towards the year end. Another lender who suspended lending last year is back, albeit with a limited product offering. But again, this is great news.
Conversely, some lenders are experiencing severe service issues and, despite being low on intake, have tightened criteria which curtails new business whilst offering a better service to customers. What you can get today, may not be available tomorrow.

As I reported recently, the last remaining self cert (no proof of income) lender withdrew from the mortgage market. They also took with them some great adverse product offerings. This has resulted in just a handful of lenders offering products to those who have incurred CCJ’s, defaults, bankruptcies/IVAs or who have poor payment profiles. The volume of business submitted to the remaining lenders has increased their exposure in this sector and one lender has already suspended certain products in order to stem the intake of new applications.

It really is becoming tougher to get a mortgage in the current climate and now, more than ever, you should do your homework and speak to a ‘whole of market’ mortgage adviser and compare all mortgages available. Even Martin Lewis, of moneysavingexpert.com, writes on his website “Ask ‘em – Are you Whole of Market”. If the person you are speaking to is not offering “whole of market” advice, i.e. they just review a panel of selected lenders, you may not be getting the best product for your needs and/or requirements. And remember, you can place your mortgage with whoever you like. You are under no obligation to anyone, despite what some may say! Everyone covets your business and there appears to be some underhand (and not necessarily compliant) tactics going on. Again, to quote Martin Lewis – their “bedside manner” counts! If you don’t like their stance, or they’re ‘forcing’ you to use them, walk away….!